Help: Ticket Purchase
What happens if I miss a draw for a multiple-draw ticket?
If you miss one or more draws for a multiple-draw ticket, don’t worry! The remaining draws will still be valid as long as they are within the period specified on your ticket.
Is there a limit to the number of tickets I can buy for a single Draw?
Good news, you can buy as many tickets as you like for a single Draw! So go ahead and try your luck with as many tickets as you want. Good luck!
Is there a deadline for purchasing tickets before a Draw?
For our main 6/49 Lottery draw, ticket sales close 2 hours before the draw at 6pm sharp on Saturdays. For hourly games, you will need to purchase your tickets at least 1 minute before the scheduled draw time. Don’t miss out on your chance to win big - make sure to purchase your tickets in time!
How does Quick-Pick work? Would other players have the same number as me?
If you don’t feel like picking your numbers, you can use the Quick-Pick option and let the lottery system generate the random play numbers for you. The numbers are random and very unlikely to match another ticket however it is possible.
Can I get a refund if I don't like the numbers generated by Quick-Pick?
We’re sorry but we do not offer refunds for lottery tickets once they have been sold, including tickets generated through the Quick-Pick option. However, if you decide that you do not want to purchase a ticket with the Quick-Pick numbers generated for you, you can simply delete the ticket from your basket by clicking on the X icon.
Can I buy a ticket if my Player Account has an insufficient balance?
Oops, looks like you need to top up your Player Account before buying a lottery ticket online. Make sure you have enough balance in your Player Account to play online. Good luck!
Are there any restrictions on buying tickets from certain regions or countries?
We are a Nigerian lottery and require Nigerian identity verification to be completed to withdraw funds, including NiN. While there are no specific restrictions on the geographic location of ticket purchases made using the Player Account, it is important to note that certain jurisdictions may have their own laws and regulations related to lotteries and online gaming. It is advisable to seek legal advice in the relevant jurisdiction to ensure compliance with local regulations.
When can I buy tickets?
Awesome! You can buy your tickets online anytime, any day, even on holidays! You don’t have to wait in line or go to a physical store. After buying, you can get your electronic tickets right away.
What is a multiple-draw ticket?
A multiple-draw ticket lets you play the same set(s) of numbers for a limited number of consecutive draws, starting from the upcoming draw. Just keep in mind that a multiple-draw ticket must begin with the upcoming draw.
Is it safe to purchase lottery tickets online?
Absolutely! We use the latest encryption and security technologies to protect your personal and financial information. We also have strict measures in place to prevent unauthorized access and ensure fair play. So you can rest assured that your lottery ticket purchase is safe and secure.
How can I view my ticket?
To view your ticket, simply head to your account by clicking on “My Account” in the menu. Then, select “Recent Activity” to find the transaction that includes the ticket you want to view.
Do I need a Player Account to buy tickets?
Yes and No!
If you choose to participate in our lotteries online, you will need to sign up for a Player Account. Don’t worry, it’s quick and easy to do. Plus, having a Player Account means you can do more than just check out our results and game rules – you will be able to participate and win big too!
However, you can also purchase tickets in person via any Lottomania or Greenlotto kiosk. We are also also working on integrating with Moniepoint terminals - more on that soon!
Do I have to pay tax for the ticket?
Lottery tax and VAT are already included in the ticket price, so you just need to pay the total ticket price and nothing more. Easy, right?
Can I still buy a ticket while I am self-excluded?
While you are self-excluded, you are not allowed to purchase lottery tickets. This is part of our commitment to responsible gaming and ensuring the safety of our players.
Can I get a refund if I change my mind?
We’re sorry but we do not offer refunds for lottery tickets once they have been sold. We encourage you to carefully review your ticket details before making your purchase to ensure that you are satisfied with your choices.
Can I buy a ticket for someone else?
Unfortunately, you won’t be able to buy a ticket for someone else. We are using electronic tickets, so the tickets are directly linked to your Player Account. This means that if you win, the winnings will be credited to your Player Account and not to someone else’s.